This privacy notice outlines the collection, storage, and usage of your information by Shenzhen Leanplans Co., Ltd (trading as Leanplans) when you engage with our services. This includes instances when you:
Concerns?
Reviewing this privacy notice will provide you with insights into your privacy rights and options. If you disagree with our procedures and approaches, kindly refrain from utilizing our services. For any further inquiries or issues, please reach out to us at service@leanplans.com.
SUMMARY OF KEY POINTS
This summary essential aspects of our privacy notice. For further information on any of these subjects, you can access the corresponding link provided after each key point or refer to our table of contents below to find the section you are looking for.
What personal information do we process?
When using our services, we may collect personal data based on your interactions, choices, and feature usage. Learn more about personal information you disclose to us(1).
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We use your information to deliver, enhance, and maintain our services, communicate with you, ensure security and prevent fraud, and comply with legal requirements. We may also use your information for other purposes with your permission. We only process your information when legally justified.Learn more about how we process your information(2).
In what situations and with which types of parties do we share personal information?
We may disclose your information in certain circumstances and to specific types of third-party recipients. Learn more about when and with whom we share your personal information(4).
How do we keep your information safe?
We have safeguards in place to protect your personal information, but no online transmission or storage system is completely secure. While we strive to protect your data, we cannot guarantee that it will be completely safe from unauthorized access or theft. Learn more about how we keep your information safe(7).
What are your rights?
Your privacy rights may vary depending on your geographic location, and you may be entitled to specific protections and controls over your personal information under applicable laws. Learn more about your privacy rights(9).
How do you exercise your rights?
You can easily exercise your rights by reaching out to us directly. We will review and respond to your request in compliance with relevant data protection laws.
Learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In brief: We collect personal information that you provide to us.
We gather personal information that you choose to share with us when creating an account, inquiring about our products or services, engaging with our platform, or reaching out to us directly.
Sensitive Information.
We do not process sensitive information.
Payment Data.
If you make a purchase, we may collect payment information, including your payment method details and security code, to facilitate the transaction. All payment data is stored by PayPal. You may find their privacy notice link(s) here: PayPal Privacy Statement.
It’s essential that any personal information you share with us is accurate, up-to-date, and complete. If there are any changes to this information, please let us know promptly.
Information automatically collected
In brief: When you access our Services, certain information like your device details and browsing characteristics is gathered automatically.
When you interact with our Services, we automatically gather certain technical information that doesn’t identify you personally. This includes details about your device, browser, and usage patterns, such as your IP address, operating system, language preferences, and location. We use this data to ensure the security and smooth operation of our Services, as well as for internal analytics and reporting.
Similar to many other companies, we also use cookies and similar technologies to gather information.
The information we collect includes:
In brief: We may use your information to deliver, enhance, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal requirements. We may also use your information for other purposes if you give us permission.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In brief: We only use your personal information when it’s necessary and we have a valid reason to do so, such as when you give us permission, to follow laws, to provide services, to honor our agreements, to protect your rights, or to pursue our legitimate business interests.
In brief: We may share information in certain situations outlined in this section and/or with specific types of third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with outside partners (“third parties”) who help us with our work and need access to your information to do their job. We have agreements in place with third parties to ensure they keep your personal information safe and only use it as instructed. They won’t share your information with anyone else and will protect and store it according to our guidelines. The categories of third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
In brief: We may use cookies and other tracking tools to gather and store your information.
We may use cookies and similar technologies, such as web beacons and pixels, to access or store information.
In brief: We keep your information for as long as needed to achieve the purposes stated in this privacy notice, unless the law requires us to keep it for a longer period.
We will only keep your personal information for as long as necessary to fulfill the purposes outlined in this notice, unless the law requires a longer retention period. In any case, we won’t keep your information for longer than the time you have an active account with us.
When we no longer have a valid reason to use your personal information, we’ll either delete it, make it anonymous, or store it securely and separate it from other data until it can be deleted.
In brief: We safeguard your personal information using a combination of administrative and technical security measures.
We’ve put in place robust technical and organizational security measures to protect your personal information. However, no online transmission or storage system is completely secure, so we can’t guarantee that hackers or other unauthorized parties won’t find a way to access your information. We’ll do our best to keep your information safe, but using our services carries some risk. Please only access our services from a secure environment.
In brief: We don’t intentionally collect information from or target children under 18 with our marketing efforts.
We don’t intentionally ask for information from or market to children under 18. By using our services, you confirm you’re at least 18 or the parent/guardian of a minor who’s using our services with your consent. If we discover we’ve collected personal information from someone under 18, we’ll shut down the account and take steps to delete the data as soon as possible. If you become aware of any data we may have collected from children under age 18, please contact us at service@leanplans.com.
In brief: In certain areas, like the EEA, UK, Switzerland, and Canada, you have specific rights to access and manage your personal information. You can review, update, or close your account at any time.
In certain areas, like the EEA, UK, Switzerland, and Canada, you have specific rights regarding your personal information. These rights may include accessing and copying your data, correcting or deleting it, limiting its use, transferring it to another service, and avoiding automated decisions. In some cases, you may also be able to object to how your information is used. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we’re using your personal information because you gave us permission, you can take back that permission at any time.
Opting out of marketing and promotional communications: You can opt out of our marketing and promotional messages at any time by using the unsubscribe link in our emails or by replying ‘STOP’ or ‘UNSUBSCRIBE’ to our text messages.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
When you close your account, we’ll remove it from our active systems. However, we may keep some information to prevent fraud, fix issues, help with investigations, enforce our terms, or comply with legal requirements.
Cookies and similar technologies: Most browsers accept cookies automatically. You can change your browser settings to delete or block cookies, but this might affect some features or services on our site.
If you have questions or comments about your privacy rights, you may email us at service@leanplans.com.
Most browsers and mobile devices offer a ‘Do Not Track’ feature that lets you opt out of online tracking. However, there’s no standard way for websites to recognize and honor this preference yet. As a result, we don’t currently respond to these signals. If a standard is developed in the future, we’ll update our privacy notice to reflect any changes.
In brief: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice occasionally. The revised date will indicate when changes were made, and the new version will take effect immediately. If we make significant changes, we might post a notice or send you a direct notification. Please review this notice regularly to stay informed about how we protect your information.
If you have questions or comments about this notice, you may email us at service@leanplans.com or contact us by post at:
3rd Floor, Xili Lake Talent Service Center, Chongwen Park, Nanshan Zhiyuan, Shenzhen, Guangdong, China.
You may have certain rights regarding your personal information, such as the right to access, correct, or delete it, depending on the laws of your country. To request to review, update, or delete your personal information, please email us at service@leanplans.com.
